HostDonnaP: Hello
HeNlEyS86: whats happened?
HostDonnaP: We are contacting you because of some disturbing chat at the table.
HeNlEyS86: i am really upset
HeNlEyS86: someone can follow me around, harass me at table
HostDonnaP: I understand that. This is why i'm contacting you.
HeNlEyS86: tell others how i play
HeNlEyS86: and i get told to tone it down when im angry about that?
HostDonnaP: Your table chat regarding "suicide" is what we are concerned about.
HostDonnaP:
PokerStars
takes this type of chat very seriously at the tables.
HeNlEyS86: tell you what donna just cash my entire bankroll
HeNlEyS86: into my bank account
HostDonnaP: Your Play and Chat have been suspended and will not be reinstated until you are contacted by our department that handles these issues.
HeNlEyS86: fine
HeNlEyS86: cash into my bank account now and i will never play again
HostDonnaP: you are welcome to contact Support regarding the money in your account.
HeNlEyS86: donna
HeNlEyS86: dont u think ur being a bit unfair?
HostDonnaP: i'm here
HeNlEyS86: because i am a depressed person u stop me playing?
HostDonnaP: We suspend this to protect all players here at
PokerStars
. We do care about all our players.
HostDonnaP: Including you.
HeNlEyS86: give me a minute
HostDonnaP: I would be happy to contact somebody in your town or close to you if you want.
HeNlEyS86: i am more unhappy now that i cant play!
HeNlEyS86: who u gonna contact? my mum?
HostDonnaP: I can contact anybody you wish that would be available to come help you.
HeNlEyS86: give me 1 minute
HeNlEyS86: the only way i can guarantee u i wont do something irrational
HeNlEyS86: is if u put my funds into my bank
HeNlEyS86: immediately
HostDonnaP: I don't work in that department John but, if you contact support they will be happy to assist you with that as soon as possible.
HeNlEyS86: dyu fancy going out sometime?
HostDonnaP: lol...well...I want to make sure you are ok. I'm concerned about you and I want you to know that I totally understand your frustration about being followed. I can help you with that as well.
HeNlEyS86: so thats a yes lol?
HostDonnaP: perhaps I could get back to you on that?
HeNlEyS86: we could swap facebooks?
HeNlEyS86: lol
HeNlEyS86: look
HeNlEyS86: dont suspend my play
HeNlEyS86: in fact i dont care
HeNlEyS86: but just ship my funds to me
HostDonnaP: lol, John, I haven't had a chance to review what the moderator said at the table. Can you please tell me what got you so upset? I would like to see if I can fix this for you.
HeNlEyS86: plus maybe 1 or 2 k (£) for therapy
HeNlEyS86: some twat kept followin me about annoyin me
HeNlEyS86: so i called the mod
HeNlEyS86: and he did nothing
HeNlEyS86: so i went a bit nuts
HostDonnaP: ok, who is the player that is following you?
HeNlEyS86: csage
HeNlEyS86: does this mean any time i fancy a chat with u donna i just have to threaten suicide?
HostDonnaP: ok, and this player was stating your playing stats at the table as well?
HeNlEyS86: no,,,, playing patterns
HeNlEyS86: and he was watchin me on player gps or something
HeNlEyS86: i hid from search
HeNlEyS86: he still found me
HostDonnaP: ahh ok. John, I promise to look into this matter regarding this player for you and I will take the necessary actions.
HeNlEyS86: whoa
HeNlEyS86: i want my ban lifted or something
HeNlEyS86: im not working tonight
HeNlEyS86: need something to do
HeNlEyS86: besides porn
HostDonnaP: Please, don't threaten suicide at the tables. Even out of frustration.
HostDonnaP: oh my
HeNlEyS86: but its cool if i fancy a blether?
HeNlEyS86: joking bout the porn
HeNlEyS86: im obviously a happy person
HeNlEyS86: no suicide watch for me
HostDonnaP: ok so, you are feeling better and your statements were just out of frustration.
HeNlEyS86: yes
HeNlEyS86: i feel happpppppppppy
HostDonnaP: ok John, whew...so glad you are feeling better.
HeNlEyS86: whew
HeNlEyS86: really donna lol?
HostDonnaP: yes absolutely
HostDonnaP: i was worried about you.
HeNlEyS86: u weren't really we both knew there was nothing wrong
HeNlEyS86: can i have a button on my
PokerStars
skin that lets me call u guys whenever im bored?
HostDonnaP: We have to take these types of things very seriously. I hope you understand that.
HeNlEyS86: i completely understand
HeNlEyS86: then u wont be liable
HostDonnaP: ok thank you. Maybe check out the stress balls in the fpp store?
HostDonnaP: :-)
HeNlEyS86: give's a text 07813 *** ***
HeNlEyS86: =]
HeNlEyS86: lol
HeNlEyS86: im so not stresse
HeNlEyS86: dd
HeNlEyS86: can i play again then?
HeNlEyS86: nope, not yet obviously
HostDonnaP: John, if you have a problem and you feel the chat moderator didn't handle it properly, you can email
chat@pokerstars.com. That's the department I work in.
HeNlEyS86: i hope u kick his arse
HostDonnaP: Our department will be happy to assist you.
HeNlEyS86: i would be a good mod donna
HostDonnaP: send an email to us and apply.
HeNlEyS86: i have an NVQ in customer service and have also completed a modern apprenticeship in CS
HeNlEyS86: and i can type faster than you
HeNlEyS86: =]
HeNlEyS86: so..........can i play?
HeNlEyS86: can i meet daniel negreanu?
HostDonnaP: Ok i'm going to turn your play and chat back on. I hope you enjoy the rest of your evening
HeNlEyS86: or joe hachem he seems ok
HeNlEyS86: oh oh
HeNlEyS86: or vanessa rousso
HeNlEyS86: yeah
HeNlEyS86: deal?
HeNlEyS86: i meet those 3,
PokerStars
stakes me in heads up games against them?
HostDonnaP: you can always email support with your requests.
HeNlEyS86: lol
HostDonnaP: Take care John
HeNlEyS86: sorry if iv annoyed you you seem like a lovely person =]
HeNlEyS86: take care i love you c
HeNlEyS86: x
HostDonnaP: Thank you very much. bye..:-)
chat with donna from pokerstars
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